Nikesh Bhattarai

In my role as a Private Tutor, I provided one-on-one Mathematics and Science instruction to high-school students. I innovatively integrated modern AI tools (ChatGPT, Gemini, Claude) to significantly enhance self-learning, research, and study techniques, resulting in noticeable improvements in student understanding and academic results. I also fostered digital confidence by simplifying complex tech concepts and promoting the responsible and ethical use of AI in education.

At Entain, I delivered exceptional customer service in a dynamic retail environment, adeptly managing precise financial transactions and cash handling. I consistently resolved customer concerns through empathetic communication and strong problem-solving, while also expertly showcasing betting terminals and gaming machines and prioritizing responsible gaming practices.

As a Cloud Support Engineer at Genese Solution, I collaborated effectively with senior engineers to troubleshoot diverse Linux server systems. I actively engaged in training and certification programs to enhance my AWS knowledge and consistently demonstrated strong communication skills in documenting technical procedures.

As a Barista at EL&N London, I was instrumental in delivering smooth service to over 600 customers daily, contributing to a 96% customer satisfaction rate. I consistently upheld rigorous company standards for safety and cleanliness across the bar and work area, and rapidly adapted to the demands of a fast-paced environment.

As a Front Of House team member at Nando's UK & IRE, I consistently delivered excellent customer service, effectively greeting guests and efficiently taking orders. I actively upsold menu items and promoted specials, contributing to revenue growth, and consistently thrived in high-pressure environments, demonstrating strong adaptability.